What is mediation?

Mediation is a voluntary, confidential process of conflict resolution. It provides the parties in dispute with an opportunity to discuss and resolve their issues in a safe, controlled environment.

Why choose mediation?

Mediation is the least costly and the most efficient of all forms of conflict resolution. It is proven to be more effective than litigation (going to court).

Mediation reduces the stress and conflict for the parties involved. It seeks to prevent the polarization and entrenchment of positions, which can often lead to an increase in bitterness and antagonism between the parties.

All parties in the dispute are given responsibility for negotiating their own agreement, without imposition from a third party such as a judge, an arbitrator or an adjudicator.

Mediation can be entered into without the parties jeopardising their other dispute resolution options and are free to withdraw from mediation at any stage of the process. Therefore, the risks in employing mediation are low and the potential for a successful outcome is high.